NAC - Resource Center

Bradford Networks delivers pragmatic NAC solutions that address real security challenges and strives to meet or exceed our customer's expectations.

The following interviews and comments are from our customers about their experiences using our Campus Manager solution.



Interviews with Bryant University & Central Michigan University - October, 2007

Roger Williams University

"We are very pleased to be Bradford customers. Campus Manager has improved the quality and reliability of our ResNet immeasurably. Having authorized, valid, verified, and maintained (even if forced) PCs on the network has resulted in less long term help desk issues and literally eliminated bandwidth complaints. Our MRTG graphs are "picture perfect". We would re-implement the same solution in a heartbeat."

~ Joseph F. Pangborn, Chief Information Officer

Doane College

"We run our dorms through a forced scan once every 4 weeks just to make sure they have anti-virus and anti-spyware programs in place, and that they are up-to-date. Students are beginning to realize that if they keep current, the scan doesn't take long. I can't tell you how many hours Campus Manager has saved us.... but I know we would have had to hire at least 2 more people in our dept. if we hadn't purchased it!"

"Before we invested in Campus Manager, the fall semester would start with at least 2-3 weeks of inconsistent network availability due to students bringing infected machines from home and plugging them into our network. Faculty was told not to rely on Internet, or even Intranet, resources until things were under control. With Campus Manager in place, the last two years have totally eliminated this problem! We can't even begin to estimate the cost-savings in terms of time saved, network availability, and overall satisfaction of our campus community due to the Campus Manager solution at Doane College. "

~ Dan Schneider, Director, Network Administrator

Nichols College

"I feel confident that Bradford Networks is listening to its customers and improving the products & services based on customer feedback. The level of support offered through Bradford sets you apart from the competition and I hope this continues."

~ Nathan Grist, Network Administrator

Southern Methodist University

"Bradford has really made our registration process go very smoothly. Much more so than anyone had expected."

~ George Finney, Network Engineer

Saint Joseph's College of Maine

"The Fall semester went very well and Campus Manager certainly made a huge difference in our lives. After the flurry of activity getting it set up and through the first few weeks of September, things settled down and I hardly ever touched CM after that. It literally was "set it and forget it". What a nice feeling."

~ John Murray, Network Administrator

New England College

"Life is GOOD! Bradford Campus Manager has saved our collective bacon this year. Still learning, but things are going well. Thanks for a great product and all of your support."

~ Ray Fournier, Director of Technical Services

Hillsdale College

"For the first time ever, I do not have the typical backlog of student computers that need to be cleaned of viruses, thanks to Bradford Campus Manager! The new version of your Security Management Application is awesome, we love it. I'm now looking forward to your MAC version."

~ Patrick Chartrand, Network and Systems Manager

Rivier College

"In September 2003, like most other businesses and institutions, we got "blasted" by the Blaster virus. It cost us many tens of thousands of dollars in technical staff hours to clean up hundreds of student and college computers. In looking for a way to prevent something like that from ever happening again, we found Bradford Networks. Once we learned of the features of Bradford Campus Manager, we were sold! It was installed in December of 2003 and in production for the student "move-in" in January 2004. It worked extremely well and while student move-in days are always challenging, we no longer have to worry about infected or un-patched systems connecting to our network. It protects not only the college's resources; it protects our students who might not be focused on securing their own systems. If you have a campus or a business that must permit "unknown" computers to attach directly to your network, you need Campus Manager! "

~ Bill Schleifer,

Hollins University

"Before our investment in Bradford Campus Manager (summer of 2004), Hollins University did not have a reliable method to control or contain computers on our student network. Each year we were faced with unreliable network access and an onslaught of issues, resulting in a higher than normal workload for our IT staff. Once we deployed Bradford Campus Manager, we immediately were able to gain control of our network. The IT staff now has time to focus on more important IT issues and not the worms/viruses that the students brought with them. We have also found that Bradford Campus Manager is a valuable tool to help with asset inventory, control, and recovery, by being able to search for the MAC address and easily establish its location down to the switch port. There was certainly a positive return on our investment in this solution! "

~ Greg Henderson, Director, Information Technology and Support Services



San Diego Christian College

"I'm very pleased with the Bradford Campus Manager Solution and the ongoing support that I am receiving from Bradford Networks. I did have an issue with my VLAN switching, but everything was taken care of with a software upgrade. The VLAN switching is now working very nicely. I really enjoyed my time up at Bradford headquarters in Concord; the training I attended was excellent."

~ Luis Charles

The University of Tennessee at Martin

"The fall semester student move in went extremely well. Our helpdesk is singing Bradford Campus Manager praises."

~Mark McAlpin, Assistant IT Manager

Central College

"I would like to extend a huge THANK YOU to Bradford Networks for all of the help you provided. This is my second fall move-in with Central College and it is the first fall semester with the Bradford Campus Manager Solution. This year marks the first year in the last 4 that we are not disconnecting entire buildings from the network. Thanks to Bradford Networks, we are off to our first smooth semester start in the past 4 years."

~Lee Weers, Assistant Director for Network Services

Thiel College

"Second year using the Bradford Campus Manager Solution. Nothing but good things to say about Bradford Networks and Bradford Campus Manager. It has really made things easier for our technical staff and for the students. If the users follow the instructions they are given, then they can be online in minutes. We used to spend weeks at the beginning of the semester getting computers online; now that has been reduced to a few days and improving every year."

~Greg Perrine, Network Manager

Saint Michael's College

"I thought I would pass along some positive feed-back on our experiences with the registration process at Saint Michael's College using the new Bradford SMA tool. In my opinion, we are having the smoothest opening since we went to the Bradford Campus Manager. Many of our students have been successfully registering from off campus using the remote registration feature. When the students try to run the process from on campus, most of them are able to do it without any assistance from the technical staff. Thanks for all your help."

~Rick Murphy, System & Network Administrator

Taylor University

"At Taylor University, we realized a return on our investment in Bradford Campus Manager within the first semester. Savings were achieved in the area of IT support costs, by requiring fewer man hours to maintain our network. As important though, was the increased availability and overall stability of the residential and campus networks! We feel the investment in this policy enforcement product was small compared to the benefits and cost savings."

"I want to thank you for all the help you have given us so far and let you know the Campus Manager has been a blessing and a success to us this year. We have had a VERY smooth opening to ReseNet this year with viruses just being a background issue. Here is our current status, which is amazing.

Over 1400 computers are Registered and Virus free!!! The Registered (computers) have installed Symantec Managed Antivirus and are checking into our management server.

We have over 90% of our residential students online already and we are only a week and a half into school. Add to that viruses are not impacting the network at all this year. That is amazing! Thanks !!!"

~T.R. Knight, Director of Technology Services

Harding University

"Well, the semester is kicking off at a frantic pace... We worked with your technical support team to resolve a small glitch that required a version upgrade to resolve, now we are working just fine.

Things have been going great! Bradford Campus Manager has been a real boon for us here. We're really happy about the new version and are very curious about your Security Management Application (SMA). I suspect we'll be using it in a few months if we like what we see in the Webinar.

We sure do appreciate all the work that you all do there at Bradford Networks. Bradford Campus Manager has sure made our jobs and our lives a LOT easier. "

~Allen Barrett, Security Administrator

Fitchburg State College

"It's Sunday at 8:30 am and I am at the Help Desk and there are NO MESSAGES on the lines we use. I also left here at 6:30 pm last night. This may seem mundane to you, but - in the 6 years since I took over as the manager of support, I have NEVER been home before dark on Labor Day weekend....I have hardly even gotten HOME! Believe me, on a weekend that students have returned to school, there has NEVER been a morning with no calls to return! We registered about 470 students yesterday - all but 9 made it through scanning and remediating. We were able to talk all but 5 through the process, and got everyone in "Registration Hell" out by talking them through it over the phone. Although our ears and voices were cracking last night, our sneakers were not burning from trekking across campus, and up and down ten flights of stairs all day. I may actually get to have a life this fall. Thanks you all so much for your help and patience over the last three weeks."

~Sherry Horeanopoulos, Manager Computer Center

Avon Old Farms School

"Campus Manager's integration with PacketShaper has been working really well. The product is awesome and was pivotal in controlling the virus/worm issue the students brought back to school with them.

Thanks for all your help in the last couple weeks. We had a new PacketShaper put in last Friday and the integration between the two products didn't miss a beat. "

~Debra Case, IT Director

Suffield Academy

"Before I had Campus Manager, I never felt comfortable that I could control access to my data network. With Campus Manager I can now provide a safe, monitored, and controlled environment. This is one of those indispensable programs that I'd now hate to be without."

~Dean Ellerton, IT Director