VersaSRS FAQ

Q731198 "Violation of PRIMARY KEY constraint....." error when adding a new Queue
Q731126 Attachments in versaSRS - File Size Limits
Q731148 Browser Closes Immediately After Starting Application
Q731192 Call Details Window Position Off Screen - Using IE6
Q731177 Call Status Definitions
Q731129 Can emails be auto deleted from the SMTP server?
Q731202 Can words be added to the lexicon spell checker file?
Q731176 Changes made through the versaSRS-SMC are not being applied
Q731151 Checking that Email is Working
Q731153 Customizing The Printer Friendly View
Q731174 Demonstration Videos
Q731188 Error in Contacts, Assets or Forms Module of versaSRS after installation
Q731216 How can I flush the Mailout email queue?
Q731123 How do Working Hours work?
Q731154 How Do You Assign System Operators/Users to Queues & Skill Groups?
Q731133 How do you customize the Quick Launch Buttons (Lower Left Buttons in the Application)?
Q731130 How do you set the Authentication Mode in versaSRS?
Q731121 How does Call Locking in versaSRS work?
Q731145 How does versaSRS Parse email addresses?
Q731124 How to configure Queues and Email
Q731159 How to Configure versaCAT to Authenticate Against a versaCRM Managed Contact
Q731169 How to configure versaSRS to access Microsoft CRM managed contacts
Q731189 How to configure versaSRS to access Microsoft Outlook Business Contact Manager contacts
Q731193 How to Install Mailing Services on Windows 64 Bit.
Q731191 How To Install the versaSRS Tools Microsoft Windows Gadget
Q731158 How to Stop Email SPAM getting into versaSRS HelpDesk and Logging a Call
Q731139 Initial Solution Type - How does it work?
Q731183 Installing versaSRS on Windows Server 2008, Windows Vista or Windows 7
Q731142 License Notification Error Presented on Application Launch
Q731135 Login Error after versaSRS Install
Q731201 Looping email notifications
Q731185 New Call Error - Unexpected Token Error
Q731190 New Contact Error
Q731199 Office 2007 documents won't open
Q731141 POP3 and versaSRS
Q731196 Publishing versaSRS against a different Sub Domain / Other Web Site
Q731136 Removing versaSRS System Users - Affect on Calls
Q731144 Resolve and Close Behaviour & Usage
Q731215 versaSRS HelpDesk Tips & Tricks
Q731172 versaSRS Version Upgrade Connection Issues
Q731187 versaSRS-SMC Installation Error - Application Settings Tab
Q731161 What are Call 'Tasks' & How Are They Used?
Q731122 What are Child or Linked Calls?
Q731182 What do the Colors of the Help Tickets Represent (Visual Alerts Tab)?
Q731152 What Licensing Model is used for versaSRS HelpDesk?